MPSEPANG DEPARTMENT
Administration Department
Objective
- Planning employment needs adequate, trained and qualified to achieve excellence in public service.
- Maintaining staff welfare and interests of the service through the offer of salaries and allowances, pension status, retirement matters, examination, service record, medical facilities, business leave, confirmation and settlement staff.
- Produce productive, disciplined and virtuous employees through the rules of public officials, conduct and discipline.
Administrative Secretariat Division
Objective
- Providing the best in terms of the administration to make the journey and all the business functions running smoothly and perfectly. Among the main functions of the Administration Division is to ensure that all equipment and office equipment is always in sufficient and controlled, safety office and the equipment is assured, as well as handling all the meetings run smoothly.
Engineering Department
Head Of Department : Encik Ahmad Saifunazif bin Mat Yatim
Client Charter
- To provide approval for Land, Street, Street Light and Drainage Work Plans that complies with the technical specifications within 30 days.
- To provide approval for Structural Plans within 14 days.
- To provide approval for Street Excavation Works in 14 days.
- Acknowledgment of receipt of the complete Structure Plan and comply with technical requirements will be given within 14 days.
Finance Department
Head Of Department : YM Raja Zulhelmi bin Raja Saleh
Objective
- Provide financial management of the Council efficiently and effectively in accordance with the procedures and financial procedures used.
Town Planning Department
Head Of Department : Puan Rozeta binti Md Yusof
Client Charter
- All applications that are complete and arranged according to the checklist will be processed within one month from the date it is received from the relevant departments or agencies.
- All decisions on planning permissions and naming of housing estates will be informed to the applicants within one week from the Seapng Municipal Council full meeting.
- All planning review will be informed to the applicants within one month from the date the completed application is received.
- All request for printed and unrestricted planning information will be obtained within two days.
- We pledge to provide friendly and efficient counter services during working hours.
Valuation and Property Management Department
Head Of Department : Encik Mohd Fahmy bin Tumut
Objective
- Ensure that all holdings not exempted from rates within the Council area are fairly and reasonably appraised for the purposes of the Majlis and the properties of the Council to be managed optimally.
Community Development Department
Head Of Department : Puan Zelda binti Mohd Zamri
Sports Development And Sports Facilities Section
Head Of Unit : Encik Mohamad Firdaus bin Mohamad Marji
Cultural, Arts, Social And Tourism Section
Head Of Unit : Puan Norita Binti Ahmad Patanah
Library Section
Head Of Unit : –
Logistics And Office Equipment Section
Head Of Unit : –
Objective
- Manage, implement, plan and oversee youth and sports programs.
- Plan and implement cultural, artistic, social and tourism programs / activities in MPSepang area.
- Planned various community development activities and programs covering the various ethnic groups of MPSepang.
- Provide book and library services as well as activities for library users.
- To provide facilities and services to meet the needs of the community in carrying out community activities.
Building Control Department
Head Of Department : Encik Sulaiman bin Abi Hashim
Objective
- Ensure Building Plan Applications, Building Certificate of Fitness (CCM), Certificate of Completion and Compliance (CCC) and Temporary Building Permit are approved within the period stipulated in the Client’s Charter.
- Maintain buildings owned by the Council and ensure that it works optimally.
- Ensure Council’s project can be completed according to the schedule, rules and specifications that have been set.
- Ensure construction of buildings in Sepang District is regulated and implemented according to approval.
- Maintain, update and manage data relating to Divisions within the Department.
Function
- Development Division
a. Receive and process building plans for approval and bring them to the Central Committee Meeting
Locally and ensure that applications are processed within the specified period for:
-New Application (Project and Bungalows).
–Additional and Amendment Applications (Renovation).
–Temporary Building Permit Applications.
–Minor Repair Permit Applications (Minor Repair).
–Tent Permit Applications.
b. Receive and process applications for Certificate of Occupancy Qualification.
c. Monitor and review applications for Certificate of Completion and Compliance (CCC).
d. Provide comments on the Development Proposal Report (LCP) for Planning Permission Applications.
e. Receive and process applications for the return of trust funds.
e. Provide advisory services on building and development plan applications to customers.
f. Prepare working papers for Local Central Committee (OSC) meetings twice a month.
g. Prepare and monitor the department’s ISO MS 9001:2008.
h. Update the OSC Online system and attend related meetings.
i. Collect Plan and SKM / CCC information data.
- Development Control Division
a. Regulate the construction and renovation of buildings to comply with the Roads, Drains and Building Act 1974
(Act 133) and the Uniform Building By-Laws 1984 (Enforcement Notice).
b. Attend public complaint meetings and update e-Complaints so that they can be resolved within the specified time.
c. Function as a building enforcer in monitoring all development projects within the MPSepang administrative area.
d. Monitor and prepare reports for abandoned and problematic projects in the Sepang district area.
e. Collect records for maintenance work for buildings that exceed 5 floors.
f. Attend meetings for the Residents’ Consultative Committee in each zone.
- Project and Maintenance Division
a. Preparation of architectural drawings for Contract, Tender, Quotation and Indented Work documents.
b. Carrying out urgent works (Inden).
c. Carrying out and planning work for new projects under Federal, State and Council allocations.
d. Supervising and monitoring the implementation of projects until completion according to the time period specified in the contract.
e. Coordinating the handover of completed buildings to the Asset Management Division.
f. Maintaining and repairing Council assets so that they function optimally.
g. Inspecting sites and processing claims submitted by contractors.
h. Monitoring and resolving public complaints related to public facility buildings under the supervision of the Council.
- Administration Division
a. Supervise and coordinate the activities of the Building Department.
– Administration
– File System.
– ISO MS 9001:2008
– e-Submission
– 5S
b. Prepare meeting documents.
c. Stationery inventory.
d. File management.
e. Manage leave of Division staff.
f. Plan the Department’s allocation and budget programs.
Enforcement Department
Head Of Department : Encik Mohd Azran bin Haji Musa
Objective
- Enforce applicable laws and regulations which have been delegated by the Council within its administrative area towards creating a comfortable and conducive environment for business, residential and industrial purposes.
Health Enviromental Department
Head Of Department : Azirol Hisham Bin Azmi
Objective
- Implement disease vector prevention and control activities within 2 working days after the complaint is reported.
- Conduct inspections and actions on complaints related to the cleanliness of food premises and related matters within 2 working days after the complaint is received.
- Approve new applications and complete dog license renewals immediately.
- Take action on nuisance complaints related to abandoned premises or overgrown bushes within 60 days.
- Process payment claims from contractors or suppliers within 7 days from the date of receipt of invoices.
- Issue contractor performance monitoring reports for cleaning and solid waste management works every month.
- Make a deposit refund after complete documents are received within 14 working days.
Licensing Department
Head Of Department : Encik Noor Halif bin Noorzan
Objective
- Ensure that the work of processing applications for approval and withdrawal of Business Trades Licensing / Advertising / Hawkers / Entertainment licenses and others shall be conducted in an orderly and efficient manner within 14 working days and immediately (for those who are not at risk) for complete application and complying with the conditions licensing and law relating to it.
Mission
Ensure that the Enforcement and Licensing Department provides the best service to customers to increase the collection of high license revenue to the Council.
Vision
Licensing all types of business licenses available in the MPSepang area and monitoring the licenses that have been approved without violating the stipulated conditions.
Function
- Receive license applications such as Business and Industrial Trade License, Advertising License, Hawker License, Entertainment License, Night Market / Sari License, Temporary Permit and others.
- Process each type of license application within 14 working days for applications that have been completed according to the existing checklist.
- Conduct site visits to new shop premises to see the type of business activities carried out and to see the cleanliness of the shop premises.
- Make a site visit report by providing photos of the shop premises and activities carried out.
- Conduct monitoring, supervision and enforcement for all types of licenses that have been approved so as not to violate the approval conditions.
- Maintain and manage small hawkers through relocation and licensing all identified hawkers.
- Manage and license night market and sari market traders.
- Manage public market traders in Sepang such as in Pekan Salak, Pekan Dengkil, Pekan Sepang and Pekan Sungai Pelek.
- Collaborate with the Enforcement Division to carry out monitoring operations on licensed premises and impose legal action on premises without a license.
- Run the License Inspection Unit to patrol and monitor all areas whether hawkers / shop premises / billboards / unipolles / bunting / banners and others.
- Investigate public complaints regarding licensing.
List of Entertainment Business Licenses
- Live Band / Pub License
- Karaoke License
- Snooker License
- Stage Show License( Chinese Cinema / Opera, Open Space)
- Bowling Center
- Theme Park
- Disco / Lounge
- Fun Festival
- Circus
- Movie Theater
List of Entertainment Business Licenses
- Static Hawker
- Mobile Hawker
- Temporary Hawker
List of Immediate Business Licenses
( Without Specific Conditions List A )
- Ice Cream Shop
- Car Accessories Shop (Sale Only)
- Women’s Accessories Shop
- Sports Equipment Shop
- Decorative Goods / Interior Decoration Shop
- Electrical Goods Shop
- Air Conditioning Equipment Shop
- Plastic Goods and Dishes Shop
- Bicycle Shop
- Boat / Jet Ski Shop (Sale Only)
- Book and Stationery Shop
- Flower Shop
- Eyeglass Shop
- Laundry Shop
- Gold Shop
- Photo Shop
- Hairdressing Shop < 3
- Hairdressing Shop > 3
- Clothing Shop
- Tombstone and Coffin Selling Shop
- Chinese Medicine / Traditional Medicine Selling Shop
- Shoe Shop
- Insect Control Shop (Sale Only)
- Computer Shop (Sale Only)
- Handicraft / Souvenir Shop
- Lock Shop
- Children’s Toy Shop
- Carpet / Mirrors Shop
- Clothing Stores / Boutiques
- Furniture Stores
- Home Appliances / Kitchen Stores
- Photocopy Shops
- Plumbing / Hardware Stores (Sale Only)
- Retail Store
- Mini Markets (Selling Fish and Vegetables)
- Sewing School Stores
- Telephone / Accessory Stores
- Markets (Supermarkets) > 2 doors
- Markets (Private) – Including Clothing
- Business Offices
- Insurance
- Boutiques (Clothing / Shoes / Cosmetics)
- Stores (No Risk)
- Bathroom Fixtures Stores
- Lighting Jewelry Stores
- Health Products / Health Food Stores
- Aquarium Stores
- Fitness / Aerobics Centers
- Tile Stores
- Hardware / Metal Materials Stores
- New Car / Motorcycle Stores
- Music / Recording Studio Centers
- Restaurants / Coffee Shops and Eateries
- Nursery / Kindergarten / Tuition Centers
- Pharmacy / Drug Stores
Attention: Submission of the Immediate License Application Form must be made before 3:00 pm every day. All required documents must be complete. If you fail to provide complete documents, we will not be able to accept the application. We thank you for your cooperation.
List of Immediate Business Licenses (With Specific Conditions List B)
- Ice Cream Shop
- Attack Control Shop (Sale Only)
- Grocery Store / Mini Market
- Health Product Store / Health Food
- Restaurant / Food Shop
- Kindergarten / Nursery School
Landscape Department
Head Of Department : Cik Arefah binti Rahim
Objective
Collaborate with the Sepang District to make the Sepang District a clean, beautiful, green area, structured with a landscape development control that can provide comfort and well-being to the population while ensuring that developed development does not affect the environment.
Information Management Unit
Head Of Unit : Puan Rosziana binti Bassin, PPT
Objective
- Plan, coordinate and monitor application development for department/division/unit facilities to perform set functions efficiently and effectively.
- Plan, coordinate and monitor ICT networks and security to enable hardware to perform well-defined and efficient functions.
- Manage, coordinate and monitor online channels and online applications as well as strategic quality to enable good and orderly distribution of information and control of ICT documents.
Legal Unit
Head Of Unit : Mohd Nor Amirrudin bin Ab Karim
Objective
- Provide legal advice to the Council on any legislation referred to the department to protect the interests of the Council.
- Provide documentation of delegates of authority to Councilors.
- Responsible for all matters of law gazette is required and amendments to the laws of the existing Council.
- Manage and update departmental reference materials including news, journal entries and so on.
- Monitor the progress of the case for assessment tax arrears by a panel of lawyers.
- Monitor the process of civil case travel by a panel of lawyers and be responsible for handling all matters of civil affairs of the Council whether the form of claim or defense submitted by the court.
- Assist Building Commissioners in the implementation of acts under the Building & Property (Maintenance and Management) Act 2007 (Act 663).
- Review and review agreements so that the rights and interests of the Council are protected.
- Conduct work in accordance with MS ISO 9001: 2000 Standard and MS ISO 9001: 2008 Standard.
- Conducting internal courses to Council servants.
- Represent the Council in the case management of the Appeal Board.
- To manage all legal matters required under the law of the Council, including matters pertaining to enforcement and prosecution.
- Supervise, manage, update compound data for Compound System.
- Supervise, manage, update compound data for Enforcement Performance Administration (EPA) (SPLK – Effective Success).
- Conduct investigation for prosecution purposes, prepare investigation papers, evidence materials, case facts and complaint forms.
- Conduct prosecution in the Subordinate Courts on behalf of the Deputy Public Prosecutor for offenses committed under applicable law.
- Ensure that the summonses are handed over to the persons summoned and the delivery of the summons is well-recorded.
- Ensure the placement of the compound amount is settled within 10 minutes.
Internal Audit Unit
Head Of Unit : Fazariza binti Muhamad Mujal
Objective
We pledge to do everything in our power to improve the administrative quality of MPSepang to make it more organised and efficient through reviews, assessments and reports on procedures and job implementations.
Public Relations And Corporate Unit
Head Of Unit : Encik Norrehan bin Amat Kasman
Objective
- To plan, manage and implement public relations activities including public complaints, counter services, publications, announcements and media handling efficiently, transparently, quality and effectively so that the image and reputation of the Sepang Municipal Council is on par with the international level.
- To plan, manage and implement the transformation of all activities involving innovation, creativity and productivity in order to produce high quality services or products and to enhance the image of the Sepang Municipal Council.
Function
(ADMINISTRATION AND FINANCE)
- Plan, coordinate and monitor procurement and financial matters in the Department to ensure that all procurement matters comply with the rules set.
- Plan, coordinate and monitor office administration management to enable the department to carry out the prescribed functions efficiently and effectively.
(EVENT AND PROTOCOL MANAGEMENT)
- Plan, coordinate and implement official programs / events / visits according to protocol to enhance and maintain the corporate image of the Sepang Municipal Council.
- Coordinate and implement photography, coverage and video recording services for all activities of the Sepang Municipal Council.
- Plan, coordinate and design designs for Sepang Municipal Council programs / events.
- Plan, coordinate and implement prints and corporate souvenirs of Sepang Municipal Council.
(MEDIA, PROMOTION AND PUBLIC RELATIONS)
- Plan and monitor the implementation of programs / activities / exhibitions to enhance the corporate image of the Sepang Municipal Council.
- Monitor, coordinate and implement documentation, advertising and distribution of information regarding the Sepang Municipal Council.
- Monitor, coordinate and implement council customer satisfaction analysis to improve the quality of services and facilities provided by the Sepang Municipal Council to the residents of Sepang District.
- Monitor, coordinate and process OKU vehicle sticker applications in Sepang district.
(LOCAL COMPLAINT AND CALL)
- Supervise, coordinate and monitor the management of the receipt and recording of public complaints received.
- Implement a Customer Meeting Day Program / Town Hall Meeting / Dialogue Ceremony / Conversation Ceremony with the community at selected locations within the MPSepang administrative area.
- Implement monthly monthly statistical complaints reporting of public complaints for relevant agencies.
- Implement the preparation of public complaint statistics to be presented in the Main SRC Committee Meeting every month.
- Coordinate and implement Complaint Management Meetings within the stipulated period.
- Plan, coordinate and conduct the Complaint Management Empowerment Workshop annually.
- Supervise and coordinate the operation of the Sepang Municipal Council Call Center.
(QUALITY DEVELOPMENT)
- Plan, coordinate and implement innovation programs at the state, national and international levels to improve the quality and image of the Council.
- Plan, coordinate and implement the Strategic Plan of the Sepang Municipal Council to ensure that the planning and direction of the Council can be achieved.
- Plan, coordinate and implement the Sepang Municipal Council Annual Work Target Workshop to ensure the achievement of annual work targets can be reported.
- Plan, coordinate and implement the Sepang Municipal Council service quality assessment to ensure that the Council’s service delivery performance is at its best.
(QUALITY MANAGEMENT)
- Coordinate and monitor the implementation of MS ISO 9001: 2015 procedures to ensure the quality management system of Sepang Municipal Council is always complied with and achieve certification standards.
- Plan, coordinate and monitor the implementation of quality management programs for the Sepang Municipal Council to enhance the image and performance of the Council services in order to achieve the standards that have been set in line with the needs / requirements of customers according to current circulation.
Integrity Unit
Head Of Unit : Puan Suhana binti Mohd Ghazali
Objective
- Providing direction and guidance to citizens to create a cooperative, united, integrity, moral and ethical attitude.
- Enhancing the awareness, commitment and cooperation of citizens in the effort to increase integrity to integrity into culture and practice among MPSepang citizens.
- Encourage the spirit of responsibility among MPSepang residents and encourage the development of comunities who upload the integrity of the integrity and move actively to uphold integrity.
One Stop Centre Unit
Head Of Unit : Aziaton binti Shuib
Objectives
- The unit is responsible for accepting applications namely description of the land development proposal, planning permission, building plan, earthworks and other related plans.
Contract And Tender Unit
Head Of Unit : Puan Nur Hidayati binti Dahalan
Objective
- Establish efficient procurement and administration management contracts an adhere to procedures in line with Council’s goals and policies.
Commissioner Of Building Unit
Director : Encik Mohamad Shahrudin bin Johar
Objective
- To ensure all management and maintenance of joint properties are excetued properly, systematically and effectively based on the laws and regulations stipulated to create an environment which is clean, conserved and harmony in the sharing livestyle of joint properties for strata developments.
