E-SERVICES TRANSACTION

January - June 2019

No.

e-Services

 Jan % Feb % Mar % Apr % May % June % Total %

1

 e-Payment

447

 23 804 37 441 31 413 29 262 26 386 37 2753 31

2

 e-Complaint 752 39 482 23 649 45 677 47 530 52 504 47 3594 40
3 e-Tax

503

 26 787 36 253 18 173 12 82 8 69 7 1867 21
4 e-Compound

5

 1 4 1 6 1 3 1 8 2 2 1 28 1
5 e-Submission 90 5 14 1 30 2 65 5 65 6 42 4 306 3
6 e-Processing 90 5 14 1 30 2 65 5 65 6 42 4 306 3
7 MPSepang Portal Feedback / Comment 2 1 5 1 7 1 10 1 – – – – 24 1

TOTAL 1889 100 2110 100 1416 100 1406 100 1012 100 1045 100 8878 100

**The e-service transaction service will be updated at the beginning of each corresponding month.**

July - December 2019

No.

e-Services

Jul
%

Aug

%

Sep

%
Oct
%
Nov
%
Dec
%
Total
%

1

 e-Payment 740 31 915 35 864 51 890 46 876 48 792 45 5077 42

2

 e-Complaint 730 31 630 24 509 30 655 34 664 36 468 27 3656 30

3

 e-Tax 714 31 951 36 174 10 180 9 99 5 199 11 2317 19
4 e-Compound 7 1 9 1 7 1 2 1 3 1 2 1 30 1
5 e-Submission 59 3 59 2 59 4 87 5 100 5 136 8 500 4
6 e-Processing 59 3 59 2 59 4 87 5 100 5 136 8 500 4
7 MPSepang Portal Feedback / Comment – – – – – – – – – – – – – –
Total 2309 100 2623 100 1672 100 1901 100 1842 100 1733 100 12080 100

**The e-service transaction service will be updated at the beginning of each corresponding month.**