E-Services Transaction 2017 – MAJLIS PERBANDARAN SEPANG

E-SERVICES TRANSACTION 2023

January - June 2023

Bil	e-Services	Jan	%	Feb	%	Mar	%	Apr	%	May	%	Jun	%	Total	%
1	e-Payment	249	3	158	2	172	8	106	4	81	6	75	8	841	4
2	e-Complain	–	–	–	–	–	–	–	–	–	–	–	–	–	–
3	e-Tax	6800	94	6646	95	1899	83	2034	86	1089	79	696	69	19164	91
4	e-Compound	28	1	34	1	31	1	41	2	35	3	49	5	218	1
5	e-Submit	75	1	82	1	88	4	85	4	79	6	90	9	499	2
6	e-Processing	75	1	82	1	88	4	85	4	79	6	90	9	499	2
7	Feedback / MPSepang Portal Comment	–	–	–	–	–	–	–	–	–	–	–	–	–	–
	TOTAL	7227	100	7002	100	2278	100	2351	100	1363	100	1000	100	21221	100

**The e-service transaction service will be updated at the beginning of each corresponding month.**

July - December 2023

Bil	e-Services	Jul	%	Aug	%	Sep	%	Oct	%	Nov	%	Dec	%	Total	%
1	e-Payment	1389	17	1535	16	1332	36	1575	44	1186	50	1555	59	8572	29
2	e-Complain	–	–	–	–	–	–	–	–	–	–	–	–	–	–
3	e-Tax	6502	80	7736	81	2179	59	1713	47	711	30	643	24	19484	64
4	e-Compound	59	1	61	1	40	1	39	1	36	2	70	3	305	1
5	e-Submission	90	1	87	1	87	2	141	4	210	9	184	7	799	3
6	e-Processing	90	1	87	1	87	2	141	4	210	9	184	7	799	3
7	Feedback / MPSepang Portal Comment	–	–	–	–	–	–	–	–	–	–	–	–	–	–
	TOTAL	8130	100	9506	100	3725	100	3609	100	2353	100	2636	100	29959	100

**The e-service transaction service will be updated at the beginning of each corresponding month.**

E-SERVICES TRANSACTION 2022

January - June 2022

No.	e-Services	Jan	%	Feb	%	Mar	%	Apr	%	May	%	June	%	Total	%
1	e-Payment	1803	19	1261	12	680	17	511	15	480	16	468	22	5203	16
2	e-Complaint	897	10	721	7	812	20	743	22	621	22	763	36	4557	14
3	e-Tax	6378	68	7852	78	2299	58	1952	58	1634	57	776	37	20891	66
4	e-Compound	27	1	28	1	27	1	18	1	14	1	16	1	130	1
5	e-Submission	109	1	72	1	79	2	82	2	44	2	40	2	426	2
6	e-Processing	109	1	72	1	79	2	82	2	44	2	40	2	426	2
7	MPSepang Portal Feedback / Comment	–	–	–	–	–	–	–	–	–	–	–	–	–	–
	TOTAL	9323	100	10006	100	3976	100	3388	100	2837	100	2103	100	31633	100

1**The e-service transaction service will be updated at the beginning of each corresponding month.**

July - December 2022

No.	e-Services	Jul	%	Aug	%	Sep	%	Oct	%	Nov	%	Dec	%	Total	%
No.	e-Services	Jul	%	Aug	%	Sep	%	Oct	%	Nov	%	Dec	%	Total
1	e-Payment	815	10	815	8	1104	26	1004	29	680	28	1016	33	5434	17
2	e-Complaint	818	10	956	9	735	18	809	23	842	34	948	31	5108	17
3	e-Tax	6029	77	8045	80	2189	51	1549	43	723	30	795	27	19330	63
4	e-Compound	40	1	31	1	35	1	38	1	42	2	22	1	208	1
5	e-Submission	72	1	71	1	63	2	60	2	71	3	105	4	143	1
6	e-Processing	72	1	71	1	63	2	60	2	71	3	105	4	143	1
7	MPSepang Portal Feedback / Comment	–	–	–	–	–	–	–	–	–	–	–	–	–	–
	Total	7846	100	9989	100	4189	100	3520	100	2429	100	2991	100	30366	100

**The e-service transaction service will be updated at the beginning of each corresponding month.**

E-SERVICES TRANSACTION 2021

January - June 2021

No.	e-Services	Jan	%	Feb	%	Mar	%	Apr	%	May	%	June	%	Total	%
1	e-Payment	4121	62	3255	55	1829	53	1282	52	882	46	742	50	12111	55
2	e-Complaint	681	11	601	10	869	25	742	30	702	38	587	39	4182	19
3	e-Tax	1543	24	1791	30	310	9	247	10	171	9	95	6	4157	19
4	e-Compound	12	1	28	1	14	1	–	–	2	1	3	1	59	1
5	e-Submission	60	1	125	2	193	6	104	4	56	3	30	2	568	3
6	e-Processing	60	1	125	2	193	6	104	4	56	3	30	2	568	3
7	MPSepang Portal Feedback / Comment	–	–	–	–	–	–	–	–	–	–	–	–	–	–
	TOTAL	6477	100	5925	100	3408	100	2479	100	1869	100	1487	100	21645	100

**The e-service transaction service will be updated at the beginning of each corresponding month.**

July - December 2021

No	e-Services	Jul	%	Aug	%	Sep	%	Oct	%	Nov	%	Dec	%	Tital	%
1	e-Payment	1626	49	3467	28	1251	29	694	28	501	25	946	32	8445	31
2	e-Complaint	569	17	649	5	730	17	710	29	649	33	795	27	4102	15
3	e-Tax	973	29	7769	64	2093	49	867	36	564	29	943	32	13209	49
4	e-Compound	1	1	40	1	26	1	20	1	13	1	6	1	106	1
5	e-Submission	79	2	96	1	89	2	84	3	121	6	118	4	587	2
6	e-Processing	79	2	96	1	89	2	84	3	121	6	118	4	587	2
7	MPSepang Portal Feedback / Comment	–	–	–	–	–	–	–	–	–	–	–	–	–	–
	TOTAL	3327	100	12117	100	4278	100	2459	100	1969	100	2926	100	27036	100

**Pencapaian transaksi e-Perkhidmatan akan dikemaskini pada awal setiap bulan berikutnya.**

E-SERVICES TRANSACTION 2020

January - June 2020

No.	e-Services	Jan	%	Feb	%	Mar	%	Apr	%	May	%	June	%	Total	%
1	e-Payment	2465	60	5516	65	1480	65	773	69	954	64	1257	58	12445	64
2	e-Complaint	632	16	852	10	445	20	234	20	389	26	683	32	3235	16
3	e-Tax	803	19	1901	22	260	12	88	8	100	7	109	5	3261	17
4	e-Compound	1	1	10	1	17	1	3	1	9	1	4	1	44	1
5	e-Submission	78	2	88	1	32	1	4	1	24	1	56	2	282	1
6	e-Processing	78	2	88	1	32	1	4	1	24	1	56	2	282	1
7	MPSepang Portal Feedback / Comment	–	–	–	–	–	–	–	–	–	–	–	–	–	–
	TOTAL	4057	100	8455	100	2266	100	1106	100	1500	100	2165	100	19549	100

**The e-service transaction service will be updated at the beginning of each corresponding month.**

July - December 2020

No.	e-Services	Jul	%	Aug	%	Sep	%	Oct	%	Nov	%	Dec	%	Total	%
No.	e-Services	Jul	%	Aug	%	Sep	%	Oct	%	Nov	%	Dec	%	Total
1	e-Payment	2038	56	2514	60	1032	44	1321	52	1340	53	1262	55	9507	54
2	e-Complaint	977	27	719	18	878	38	799	31	830	33	663	29	4866	27
3	e-Tax	504	14	873	20	232	10	247	10	142	6	120	5	2118	12
4	e-Compound	2	1	–	–	–	–	4	1	–	–	3	1	9	1
5	e-Submission	43	1	57	1	84	4	63	3	94	4	118	5	459	3
6	e-Processing	43	1	57	1	84	4	63	3	94	4	118	5	459	3
7	MPSepang Portal Feedback / Comment	–	–	–	–	–	–	–	–	–	–	–	–	–	–
	Total	3607	100	4220	100	2310	100	2497	100	2500	100	2284	100	17418	100

**The e-service transaction service will be updated at the beginning of each corresponding month.**

E-SERVICES TRANSACTION 2019

January - June 2019

Bil	e-Perkhidmatan	Jan	%	Feb	%	Mac	%	Apr	%	Mei	%	Jun	%	Jumlah	%
1	e-Bayar	447	23	804	37	441	31	413	29	262	26	386	37	2753	31
2	e-Aduan	752	39	482	23	649	45	677	47	530	52	504	47	3594	40
3	e-Cukai	503	26	787	36	253	18	173	12	82	8	69	7	1867	21
4	e-Kompaun	5	1	4	1	6	1	3	1	8	2	2	1	28	1
5	e-Penyerahan	90	5	14	1	30	2	65	5	65	6	42	4	306	3
6	e-Pemprosesan	90	5	14	1	30	2	65	5	65	6	42	4	306	3
7	Maklumbalas / Komen Portal MPSepang	2	1	5	1	7	1	10	1	–	–	–	–	24	1
	TOTAL	1889	100	2110	100	1416	100	1406	100	1012	100	1045	100	8878	100

**Pencapaian transaksi e-Perkhidmatan akan dikemaskini pada awal setiap bulan berikutnya.**

July - December 2019

Bil	e-Perkhidmatan	Jul	%	Ogos	%	Sep	%	Okt	%	Nov	%	Dis	%	Jumlah	%
1	e-Bayar	740	31	915	35	864	51	890	46	876	48	792	45	5077	42
2	e-Aduan	730	31	630	24	509	30	655	34	664	36	468	27	3656	30
3	e-Cukai	714	31	951	36	174	10	180	9	99	5	199	11	2317	19
4	e-Kompaun	7	1	9	1	7	1	2	1	3	1	2	1	30	1
5	e-Penyerahan	59	3	59	2	59	4	87	5	100	5	136	8	500	4
6	e-Pemprosesan	59	3	59	2	59	4	87	5	100	5	136	8	500	4
7	Maklumbalas / Komen Portal MPSepang	–	–	–	–	–	–	–	–	–	–	–	–	–	–
	TOTAL	2309	100	2623	100	1672	100	1901	100	1842	100	1733	100	12080	100

**Pencapaian transaksi e-Perkhidmatan akan dikemaskini pada awal setiap bulan berikutnya.**

E-SERVICES TRANSACTION 2018

January - June 2018

Bil	e-Perkhidmatan	Jan	%	Feb	%	Mac	%	Apr	%	Mei	%	Jun	%	Jumlah	%
1	e-Bayar	257	15	146	10	157	11	784	45	515	36	549	39	2408	27
2	e-Aduan	716	42	465	33	585	41	498	29	427	31	442	32	3133	34
3	e-Cukai	493	29	655	47	148	10	106	6	71	5	68	5	1541	17
4	e-Kompaun	48	3	5	1	17	1	8	1	7	1	9	1	94	1
5	e-PeBT	–	–	–	–	–	–	–	–	–	–	–	–	–	–
6	e-Penyerahan	77	5	56	4	252	18	154	9	180	13	148	11	867	10
7	e-Pemprosesan	77	5	56	4	252	18	154	9	180	13	148	11	867	10
8	Maklumbalas / Komen Portal MPSepang	2	1	18	1	12	1	17	1	12	1	9	1	70	1
	TOTAL	1670	100	1401	100	1423	100	1721	100	1392	100	1373	100	8980	100

**Pencapaian transaksi e-Perkhidmatan akan dikemaskini pada awal setiap bulan berikutnya.**

July - December 2018

Bil	e-Perkhidmatan	Jul	%	Ogo	%	Sep	%	Okt	%	Nov	%	Dis	%	Jumlah	%
1	e-Bayar	193	12	253	12	116	10	176	13	115	10	232	19	1085	13
2	e-Aduan	794	47	666	32	586	51	723	52	692	58	530	43	3991	46
3	e-Cukai	527	32	759	36	104	9	119	9	68	6	64	5	1641	19
4	e-Kompaun	13	1	7	1	10	1	10	1	2	1	–	–	42	1
5	e-PeBT	–	–	–	–	–	–	–	–	–	–	–	–	–	–
6	e-Penyerahan	54	3	183	9	168	14	169	12	147	12	193	16	914	10
7	e-Pemprosesan	54	3	183	9	168	14	169	12	147	12	193	16	914	10
8	Maklumbalas / Komen Portal MPSepang	26	2	19	1	7	1	10	1	11	1	8	1	81	1
	TOTAL	1661	100	2070	100	1159	100	1376	100	1182	100	1220	100	8868	100

**Pencapaian transaksi e-Perkhidmatan akan dikemaskini pada awal setiap bulan berikutnya.**

CORPORATE INFORMATION

COMMUNITY & VISITOR

BUSINESS & INVESTMENT

E-SERVICES TRANSACTION 2023

E-SERVICES TRANSACTION 2022

E-SERVICES TRANSACTION 2021

E-SERVICES TRANSACTION 2020

E-SERVICES TRANSACTION 2019

E-SERVICES TRANSACTION 2018

E-SERVICES TRANSACTION 2023

E-SERVICES TRANSACTION 2022

E-SERVICES TRANSACTION 2021

E-SERVICES TRANSACTION 2020

E-SERVICES TRANSACTION 2019

E-SERVICES TRANSACTION 2018

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