E-SERVICES TRANSACTION – 2017

January – June 2017

No e-Services Jan % Feb % Mar % Apr % May % Jun % Total %
1 e-Payment 975 49 1489 50 657 41 656 44 588 38 500 42 4865 45
2 e-Complain 443 23 447 15 477 30 439 29 450 30 335 29 2591 24
3 e-Tax 294 15 783 26 179 11 180 12 271 18 60 5 1767 17
4 e-Compound 117 6 156 6 140 9 119 8 101 7 150 13 783 7
5 e-PeBT
6 e-Submission 60 3 42 1 67 4 51 3 53 3 63 5 336 3
7 e-Processing 60 3 42 1 67 4 51 3 53 3 63 5 336 3
8 MPSepang Portal Feedback / Comment 6 1 3 1 6 1 3 1 6 1 3 1 27 1
TOTAL 1955 100 2962 100 1593 100 1499 100 1522 100 1174 100 10705 100

July – December 2017

No e-Services Jul % Aug % Sep % Oct % Nov % Dec % Total %
1 e-Payment 193 12 253 12 116 10 176 13 115 10 232 19 1085
2 e-Complain 794 47 666 32 586 51 723 52 692 58 530 43 3991
3 e-Tax 527 32 759 36 104 9 119 9 68 6 64 5 1641
4 e-Compaund 13 1 7 1 10 1 10 1 2 1 42
5 e-PeBT
6 e-Submission 54 3 183 9 168 14 169 12 147 12 193 16 914
7 e-Processing 54 3 183 9 168 14 169 12 147 12 193 16 914
8 MPSepang Portal Feedback / Comment 26 2 19 1 7 1 10 1 11 1 8 1 81
TOTAL 1661 100 2070 100 1159 100 1376 100 1182 100 1220 100 8868 100

E-SERVICES TRANSACTION – 2018

January – June 2018

No e-Services Jan % Feb % Mar % Apr % May % Jun % Total %
1 e-Payment 257 15 146 10 157 11 784 45 515 36 549 39 2408
2 e-Complain 716 42 465 33 585 41 498 29 427 31 442 32 3133
3 e-Tax 493 29 655 47 148 10 106 6 71 5 68 5 1541
4 e-Compound 48 3 5 1 17 1 8 1 7 1 9 1 94
5 e-PeBT
6 e-Submission 77 5 56 4 252 18 154 9 180 13 148 11 867
7 e-Processing 77 5 56 4 252 18 154 9 180 13 148 11 867
8 MPSepang Portal Feedback / Comment 2 1 18 1 12 1 17 1 12 1 9 1 70
TOTAL 1670 100 1401 100 1423 100 1721 100 1392 100 1373 100 8980 100

July – December 2018

No e-Services Jul % Aug % Sep % Oct % Nov % Dec % Total %
1 e-Payment 193 12 253 12 116 10 176 13 115 10 232 19 1085
2 e-Complain 794 47 666 32 586 51 723 52 692 58 530 43 3991
3 e-Tax 527 32 759 36 104 9 119 9 68 6 64 5 1641
4 e-Compound 13 1 7 1 10 1 10 1 2 1 42
5 e-PeBT
6 e-Submission 54 3 193 9 168 14 169 12 147 12 193 16 914
7 e-Processing 54 3 193 9 168 14 169 12 147 12 193 16 914
8 MPSepang Portal Feedback / Comment 26 2 19 1 7 1 10 1 11 1 8 1 81
TOTAL 1661 100 2070 100 1159 100 1376 100 1182 100 1220 100 8868 100